Customers With Disabilities
 

Verizon Local & National Directory Assistance

  • Local Directory Assistance, National Directory Assistance and Call Completion charges vary by location.
  • No per minute long distance usage charges are associated with dialing 1-Area Code-555-1212 from your home.
  • National Directory Assistance refers to a customer originated long distance directory assistance call placed to 1-AREA CODE-555-1212, where the Area Code dialed is not within the customer's local calling area.
  • Local Directory Assistance refers to a customer originated call placed to 411.
     
  • The following Directory Assistance charges will appear on a customer’s bill when they select the Call Completion option:
  • The Directory Assistance charge for retrieval of the directory listing information.
  • The cost of the call, which may include local usage charges and the call completion surcharge.

 
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