Customers With Disabilities

Just a few years ago, virus protection was an easy, straightforward process: download a program to your computer and it stayed virus-free.

No more. In today’s Internet-connected mobile world, ensuring computer security has become a bit more complicated. Today’s connected family now owns and uses multiple devices – from desktops and notebooks to tablets and smartphones.

All of these devices require protection, but, as mobile devices continue to dominate the market and increasingly render traditional desktops obsolete, a new set of security considerations arise for mobile protection.

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More Mobile…More Security Issues

The mobile revolution is impacting virtually every industry, from healthcare to financial services to manufacturing. All of this mobile technology, while making life and work easier, represent some enhanced security risks.

While most people understand the importance of using security software for computer virus protection, few have security software installed on their mobile devices.

In fact, a recent survey from Consumer Reports found that only 14% of users have taken the time to secure their smartphones with anti-virus protection.

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New Devices, New Threats

Many of these new mobile-specific security threats are simply variations of traditional computer-based attacks.

For example, most people are familiar with phishing, where an email sent from an apparently legitimate source—like a financial institution--tries to trick the recipient into revealing personal information.

A new form of this attack now being used on mobile devices is called smishing, according to PC Magazine’s Encyclopedia. In smishing, a text message is sent to a user’s cellphone with some ploy to try to get them to click on a link that can install a Trojan virus or other destructive virus.

Another security issue that can affect both laptops and smartphones is Wi-Fi sniffing—where someone intercepts your Web traffic over a shared Wi-Fi connection. Fortunately, even in the fast-moving arena of mobile technology, many of the old common-sense rules for computer virus protection still apply.

While a good security package will help ward off a wide variety of viruses, malware, and spyware, being a smart and aware consumer is always the best defense.

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Keeping Your Devices Virus-Free

Use these tips to help avoid virus issues:

  • Use only secure sources for connecting to the Internet. With so many venues now offering free Internet access in public places, it can be difficult to determine if the Wi-Fi network you’re using is secure. If you’re not sure who the service provider is, don’t connect.

  • Don't open unfamiliar attachments or download links. Many viruses are attached to email messages and spread as soon as you open them. Unless it’s something you’re expecting, avoid opening email messages from unfamiliar senders.

  • Protect personal information. Never give out confidential information until you’ve verified the source.

  • Install virus protection on all your devices, and check them periodically to make sure their automatic virus scan is working.
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Additional Protection Resources

For more information on optimizing your device security, check out these additional sources:

With the right combination of awareness and up-to-date security solutions, your family can enjoy a worry-free Internet experience—wherever they go.


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