Chairman’s Letter to Shareowners

At Verizon, our business model is based on a few core beliefs. We believe our superior networks differentiate us and provide great communications experiences to customers. We believe our focus on the fundamentals of running a good business – operating excellence, financial discipline and strong values – gives us the ability to plan our future and manage through all economic conditions. We believe that investing for growth is the key to creating value for our shareowners. And we believe that the communications products and services we deliver are, and will continue to be, hugely important in the lives of our customers, our communities and our world.

Ivan Seidenberg

Ivan Seidenberg
Chairman and
Chief Executive Officer

By staying focused on this basic business model, Verizon has remained a source of relative stability in a tumultuous market. Our performance in 2008 bears this out and shows the fundamental strength of our company.

Our main growth engines are wireless voice and data; high-speed consumer broadband and video services; and Internet Protocol (IP) networks, applications and professional services for global businesses. Each of these gained market share and attracted new customers in 2008. As a result of this strong performance in our strategic businesses, Verizon delivered growth in revenues, earnings and cash flow in 2008. Operating revenues for the year were $97.4 billion, an increase of 4.2 percent or 5.1 percent on an adjusted basis. Adjusted operating income was $18.1 billion, up 9.2 percent for the year. Operating cash flows from continuing operations totaled $26.6 billion, up 1.2 percent from 2007. Adjusted earnings from continuing operations were $2.54 per share, up 7.6 percent.

Chairman's Letter Continued …