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Systems Performance Engineer

Systems Performance Engineer| Network | Columbia, SC, USA

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Responsibilities

  • Evaluation of Service Performance trends using system or drive data
  • Isolation of root causes and impacted services, features and markets
  • VoLTE testing with understanding and analysis of relevant KPIs
  • Coordinate technical investigations and testing with appropriate regional, area and HQ functions
  • Provide technical analysis, troubleshooting, and training assistance to markets and regions as requested
  • Optimizes LTE and RAN Networks using traditional and innovative means.
  • Investigates and resolves customer complaints regarding service.
  • Interacts professionally with customers (internal and external)
  • Integrates new cell sites, small cells, and DAS systems into existing macro Network
  • Works with RF Design to modify network
  • Takes ownership of issues and drives them to resolution
  • Is self-motivated and efficient with minimal supervision
  • Works well with colleagues and with various departments (Area and HQ Network, Network Operations, Network Engineering, Maintenance Engineering) and vendors to implement changes and troubleshoot


Qualifications
  • Bachelor's degree in Electrical or Computer Engineering (or degree with a similar rigor) with a minimum of 4 years of telecom experience in a system performance context
  • Knowledge of LTE including VoLTE and RAN Networks
  • Knowledge of IP and transport protocols
  • Strong statistical and analytical abilities
  • Working knowledge of at least one data collection tool such as Datapro, TEMS Symphony, etc.
  • Working knowledge of data analysis/post-processing tools such as Irisview, Windcatcher/Actix/TEMS Discovery
  • Knowledge of propagation and optimization modeling tools such as Atoll, Planet, GeoPlan, ACP, DB Planner
  • Knowledge of Ericsson systems including OSS preferred
  • Knowledge of 3GPP LTE standards preferred
  • Knowledge DAS networks based on equipment from Commscope, TE Connectivity, Mobile Access and Solid is a plus
  • Ability to understand, compile, evaluate, and present complex data and solutions
  • Ability to differentiate and diagnose RAN and CORE related problems; understanding of Systems Engineering aspects related to RAN & proficiency in Core level call flow analysis. IMS understanding is a plus
  • Knowledge of programming languages such as C++, Python, Unix, scripting tools.


Equal Employment Opportunity
  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.




Job ID: 356178