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Rep-Sales Ops-Retail

Rep-Sales Ops-Retail| Customer-service-client-care | Greenville, NC, USA

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Responsibilities

As a confident, professional individual with a rich understanding of VZW technology and services, you will:

• Deliver the ultimate Verizon Wireless customer experience in our retail stores
• Create a welcoming and exciting store environment
• Introduce customers to the store, direct customer traffic and promote store exploration
• Ensure customers’ needs are met in a timely manner
• Quickly and completely resolve customer issues
• Deliver the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality
• Facilitate wireless workshops where you will work with groups of customers to demonstrate and educate them on a variety of technology solutions, including the latest and greatest smartphones, tablets and smart accessories
• Sell solutions and process customer transactions
• Contribute to the overall health and performance of your retail store by supporting daily business operations, including selling technology solutions, stocking inventory, and processing customer transactions when needed
• Ensure that all interactive displays are operational



Qualifications

Excellent communication skills
• Comfortable presenting to small and large groups
• Passionate about teaching others
• Passionate about technology
• Resourceful
• Motivated to learn
• Comfortable in a fast-paced, dynamic environment
• Exceptional relationship-building skills
• Professionalism and poise



Equal Employment Opportunity


We are an equal opportunity employer m/f/d/v.





Job ID: 341839