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Senior Analyst - Financial Operations - Payroll

Senior Analyst - Financial Operations - Payroll| Finance-and-accounting | Lake Mary, FL, USA

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At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. And you can be part of it.

Sr Analyst - Controls

Primary Responsibility

This position is responsible for supporting all activities related to the compliance process for Global Payroll, this includes validation of the on cycle, off cycle and online payroll calculations, providing Payroll Operations with control reports, providing data and materials for all audits including Sarbanes Oxley (SOX). In addition, this role will be responsible for supporting all aspects of data security for Global Payroll systems. This includes data certifications; data trustee, and Payroll security profiles both set up and access supporting Verizon compliance guidelines. Compliance with external legal requirements is included in the scope of these responsibilities. This position will interact and provide input on policy and process decisions that integrate with HR, IT, General Ledger, and Legal in addition to providing supervisory support for stakeholder, and external vendor relationships.

Specific Responsibilities

  • Responsible for understanding the end to end processing for PeopleSoft Payroll as well as the Time Reporting Systems that interface into Payroll and downstream interfaces to support SOX and internal/external audits. Main point of contact for all audit requests.
  • Maintaining on-call schedule to ensure all calculations are validated and FLUX reports are created for the Operations team review.
  • This role must demonstrates a basic understanding of generally accepted accounting principles (GAAP) and basic understanding of organizational industry standards specific internal control concepts and principles.
  • Ensuring processing service level agreements are maintained and provide to the Manager Data Management and Controls to maintain monthly metrics.
  • Perform training and development process documentation related to work stream. Mentoring Analysts and providing career development feedback.
  • Responsible for supporting audits working with appropriate Payroll personnel as needed, responsible for communicating remediation issues and documenting and overseeing resolution plans.
  • Responsible for updating and maintaining process documentation across Payroll to support SOX audit and controls as well as overall process repository. Ensure updates are completed annual for all functions.
  • Conduct quarterly security certifications for each application owned by Payroll
  • Monitor data trustee requests
  • Maintain knowledge of Verizon procedures and guidelines related to data
  • Maintain knowledge of industry standards for work stream, conduct benchmarking to ensure processes are efficient
  • Responsible to help identify automation, and standardization of processes in area of responsibility across Verizon. Present to upper management to support long term strategies.
  • Develop strong working relationships with stakeholders and peers to ensure processes are working effectively.
  • Works to support the team as assigned, enabling the business through technology enhancements
  • Understands the end-to-end functional processes as well as how the functional processes integrate with the overall end-to-end payroll processes.
  • Provide assistance to Production Processing and Operations Support/Process Integration team relating to project development testing efforts.
  • Support Global payroll responsibilities, where feasible and appropriate
  • Primary support for all activities in support of testing changes impacting their functional area that are the result of system upgrades, enhancements or changes brought about from policy, processing changes, vendor or legal review

General Skills

  • Produces accurate and effective information using simple queries and reporting tools (e.g., minimal table joins and conditional clauses needed).
  • Generally works under existing standards and procedures; may require some interpretation. Exercises judgment within defined procedures and practices to determine appropriate action; works on problems of moderate scope where analysis of situations requires a review of identifiable factors.
  • Provides assistance in developing process documentation.
  • Ensure payroll procedures are clearly documented and maintained
  • Provide support to Payroll Integration team as required relating to project development testing efforts.
  • Ability to identify and communicate process improvements as identified in the normal performance of daily functional activities.
  • Cooperatively interact with peers in HR, Benefits, and Benefit vendors to resolve employee questions/issues.
  • Monitors the activities of a section to ensure processes perform as required


Skills Required

  • Strong interpersonal skills, with proven ability to manage diverse and decentralized teams.
  • Comprehensive understanding of end to end payroll processing requirements.
  • Good understanding of year-end processing procedures and payroll rules.
  • Background in Customer Service desirable, knowledge of Call Center Operations desirable.
  • Finance Operations such as Payroll experience desirable.
  • Excellent organization, communication and time management skills.
  • Good understanding of required compliance with legal, regulatory, and financial requirements governing functional tasks and activities.
  • Strong investigation/researching skills
  • Knowledge of report query and design, SQL writing
  • Proficiency in Microsoft Office, especially in Excel and PowerPoint; strong written and oral communications skills,
  • Strong presentation skills, ability to drive visions or strategy to upper management.
  • Demonstrated experience in continuous improvement initiatives, root cause analysis and project management.

Attributes Required

  • Results oriented, strong sense of urgency, proactive and flexible
  • Superior quantitative, and analytical skills
  • Ability to communicate effectively with staff, Director, Executive Director and Vice President levels
  • Very strong organizational and communication (both oral and written) skills.
  • Strong analytical skills
  • Ability to supervise multiple functions simultaneously
  • Team oriented individual who interacts and supports team members, team building
  • Ability to manage large work volumes, show flexibility, adapt easily to change
  • Leadership
  • Team building
  • Facilitation
  • Conflict Management


Candidate Qualifications:

  • Education – Bachelor or Associate Degree Security, Finance or Accounting required
  • Professional Certification desired, Payroll Professional Certification or FPC
  • Minimum of 1-2 years’ experience in HRMS/Payroll Processing/Controls/Audit
  • 2+ years compliance experience (Global desired), including experience in supporting and completing audits

Our business is fuelled by our passion for delivering unprecedented results for customers in over 52 countries. Throughout the world, we’re helping to create a better future – transforming how doctors battle cancer, rescue workers save lives, and people, businesses and communities interact with one another. If you have the drive, talent, energy and commitment to join over 180,000 like-minded people who are unlocking this positive potential of technology, we’ll support you every step of the way. Whether that’s through competitive compensation, award-winning training, or benefits so comprehensive we call them Total Rewards.

Start creating powerful answers today. 

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.

Job ID: 331157

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