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Systems Performance Engineer

Systems Performance Engineer| Network | Pensacola, FL, USA

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Responsibilities

*This Position is Located in Pensacola, Florida*

The Engineer - SP is responsible for the following:

  • LTE, CDMA, EVDO, and VOLTE Post Processing, Analysis, Troubleshooting, identify baseline equipment failures, Baseline market drive scheduling, coordination among Baseline drives, HQ Service Performance, ASCOM and SP as needed during baseline quarter. Utilization of various tools such as Windcatcher, Irisview, TEMS Discovery, RTT, ALPT

 

  • Coordinate special drives with System Performance across HGC region, provide coaching to baseline drivers, ensure latest ASCOM equipment and software is installed, report bugs or issues to ASCOM and HQ service Performance, create reports on Baseline, Nielson, and Root metric results, participate in cross region baseline audits and help System Performance resolve baseline issues.

 

  • Drive markets as needed to collect data and provide to System Performance and Data performance, work with Data Performance to troubleshoot End to End LTE/VOLTE issues.


Qualifications

BS in Engineering or Computer Science or equivalent work experience required.

Strong analytic, interpersonal, and communication skills are required. Must be able to work on a team and communicate effectively.

Must be self-motivated and have the ability to work independently with moderate to minimal supervision. Must be able to multitask and work on different projects/issues as needed.

Must have strong troubleshooting and problem solving abilities, to quickly find solutions to problems where no previous examples or methods may exist.

Proficiency in Microsoft Office: Excel, Word, PowerPoint and Access

Drivers license and good driving record is required



Equal Employment Opportunity
  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.


  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.




Job ID: 355471