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Network Operation Center (NOC) Technician

Network Operation Center (NOC) Technician| Network | Pottstown, PA, USA

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Summary

Responsible for the remote installation and maintenance of customer (DS3 - Ethernet/Optical) and network (DS0 - Ethernet) telecommunications circuits.  Performs remote testing and provisioning, and coordinates with various internal and external organizations, to provide quality products and services to Verizon Business customers.

 



Responsibilities

Duties may include, but are not limited to, the following:

Performs complex testing on DS0/DS1/DS3 circuits/equipment, to support both installation and maintenance activities. Ability to access network equipment to include both DXC s, switches, and transport equipment, and utilize remote test systems.

Performs routine testing related to OCN (optical circuits) and next generation services, to support both installation and maintenance activities. Ability to access network equipment to include DXC s and transport equipment, and utilize remote test systems.

Performs complex provisioning functions on DS0/DS1/DS3 circuits/equipment, to support both installation and maintenance activities. Ability to access network equipment to include DXC s , switches, and transport equipment and utilize remote test systems.

Performs routine provisioning related to OCN and next generation services, to support both installation and maintenance activities. Ability to access network equipment to include DXC s and transport equipment, and utilize remote test systems.

Updates and statuses source systems to provide accurate progress and timelines related to installation and maintenance activities.

Collaborates with field operations personnel to complete physical work that is needed in support of installation and maintenance activities.

 



Qualifications

Basic Qualifications:

Tests Results obtained in interviews and tests for this position must meet minimum requirements established by the Company, in accordance with Company policy.

Requires a comprehensive knowledge of telecommunications equipment, processes and systems as well as department policies and procedures.

Ability to work independently with minimal supervision. Requires additional instructions and some guidance on new or more complex assignments. Provides technical direction and guidance to less experienced technicians.

Performs complex technical duties and escalate issues as needed. Follows standard procedures and guidelines. Uses individual expertise to solve difficult technical and system problems.

Associates degree in electronics and 3-6 years of job-related experience, or an equivalent combination of education and experience.

Desktop computer skills are essential.

May be required to work day, evening or night shifts and overtime, emergency call-outs, weekends and holidays as required. Must be available for stand-by assignment as determined by management.

 



Required Skills & Experience

Digital Transport Technol
High Capacity Data Circui
SONET Technology Concepts

Desired Skills & Experience

Telecom systems & equipme
Fiber Optic Sys Concepts
Troubleshoot/Repair T&ME

Salary Information
Hourly Rate: $22.10 - $31.58

Test(s) Required
Verizon Job Fit Test B
Technician BUS/GOV SI


Test Preview
Test Previews

Equal Employment Opportunity

Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet





Job ID: 359693