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RF Systems Performance Engineer II

RF Systems Performance Engineer II| Network | Westborough, MA, USA

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Monitor and meet System Performance goals including Ineffective Attempts (IA) and Lost Calls (LC) in voice networks, RRC Set Up Failures and Bearer Drops in LTE networks. Develop and implement plans to improve the performance goals.

- Perform all RF Performance activities required to support the network build program (new cells, EVDO, CDMA and LTE carrier additions etc.).

- Analyze baseline, Nielsen, RootMetrics results and implement solutions for improving those results.

- Monitor network performance (using SMS alerts, Real Time Tools, stats reports) and respond to system problems. Implement corrective actions in a timely manner.

- Troubleshoot system problems such as drop calls, dropped connections, handoff failures, failed originations, and interference issues.

- Troubleshoot and resolve customer complaints.

- Conduct drive testing, analyze drive data results and monitor stats for new site integration, system optimization, and activation.

- Identify areas that require coverage improvement and release search rings.

- Demonstrated ability to train and mentor new employees by providing effective coaching and feedback.

- Coordinate with RF Engineering in designing carrier additions to prevent system blocking and support network growth. Support adding network equipment and performance monitoring for special events.

- Review all aspects of job functions and recommend new procedures, programs, or test tools to enable greater job productivity.

- Interface with project manager, real estate, construction, switch/field operations, engineering, sales, marketing, finance and legal to assure that Verizon Wireless’s network quality and financial objectives are met.





- Bachelor's Degree in Electrical Engineering or Computer Science is required.

- Minimum 1 years experience in RF Engineering, RF system design or RF system performance.

- Minimum 3 years experience in the cellular or telecommunications industry.

- Excellent problem solving, analytical and organizational skills demonstrated positive, pro-active leadership abilities.

- Advanced technical proficiency and demonstrated ability as the “go to” person for particularly difficult troubleshooting assignments.

- Understanding of CDMA, and LTE technologies.

- Familiarity with Alcatel-Lucent cell site hardware, switch, and various subscriber equipment, preferred.

- Understanding of call processing (originations, handoffs) and data networking (switching/routing, TCP/IP).

- Familiarity with RF data collection/analysis tools and RF test equipment (e.g. DataPro, Actix, Windcatcher, frequency scanners, spectrum analyzers).

- Understanding of interference detection and correction techniques.

- Understanding of antenna characteristics and antenna system design/selection.

- Ability to work with a minimum of supervision.

- Flexibility with work hours, as some night or weekend works will be required.

- Ability to demonstrate being able to work on a team with other engineers; being committed to excellence; demonstrating company values and policies; initiating action; accepting responsibility for results; and making quality decisions.

- Ability to demonstrate flexibility by attempting alternate solutions to resolve issues, and adjusting to a dynamic, changing business environment.

- Ability to demonstrate organizational and planning skills by developing and completing project plans

- Strong analytical skills, interpersonal, communication, and teamwork skills.

- A valid driver's license is required.


Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.

Job ID: 340021