About You

Your Verizon Retirement Resources

Report a Death

In the event of a retiree or dependent death, please contact the Verizon Benefits Center at 1-855-4VZ-Bens (1-855-489-2367) to report the death. You may be asked to mail certified copy of the Certificate of Death to:

Verizon Benefits Center
c/o Life Benefits Group
P.O. Box 8998
Norfolk, VA 23501-8998

  • Survivor Benefits: The Verizon Benefits Center will provide guidance around how your pension, medical, life insurance and other benefits may change. Grief counseling to assist you in coping with the loss of a loved one may be available through your medical plan provider.

To learn more about what may apply to your situation, go to BenefitsConnection at www.verizon.com/benefitsconnection

  • Go to the "Life Events" tab on the Home page
  • Select  "Death of a Family Member" under “Report a New Life Event” then select "Family Member's Death"