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For one year. Applies for select Phone and Internet bundles.

Business Digital Voice

Business Digital
Voice has success
on speed dial.

Get over 30 features to help keep your business
running more efficiently than ever over a secure
VoIP network.

Existing customer? Sign in to your My Business account for a better experience.

XO Customers: Welcome home. Click here to get started.

Business Digital Voice
gives you:

  • Cloud-based VoIP
    A cloud-based VoIP connection.

    Maintain communications if you lose power by routing calls to another preset number

  • Over 30 calling features.
    Over 30 calling features.

    Transfer calls between devices. Push voicemail to email. Choose from dozens of features to keep your business on track.

  • Total control
    Total control, even on the road.

    Our app and online dashboard let you manage your calls anywhere you have an Internet connection.

See Business Digital Voice
in action.

  • Overview
  • Business Continuity
  • Mobility
overview

Business Digital Voice streams your calls over a secure IP network. Choose from over 30 advanced features, like pushing voicemail straight to your email and routing calls to a preset number.

BusinessContinuity

With Business Continuity, you can stay connected to your customers even if your Internet is down or your power is out-your customers' calls will be routed to a predetermined number.

mobility

Business Digital Voice's mobility features let you move seamlessly between your office phone and your mobile phone, so you can manage your calls virtually wherever you go. Use your mobile phone to call from your business number or route calls to multiple devices, even when you're on the road.

Choose the right
number of Business
Digital Voice lines

Service details

I want a
with

Why choose dynamic or static IP?
A Static IP offers you a permanent address on the Internet. A dynamic IP assigns a temporary address each time you log on to your computer. Static IPs provide the reliability of a constant address, important if your company uses an information server (like email) , VPN or VoIP, or hosts websites. Dynamic IPs on the other hand are more cost-effective and are easier to manage.
Static internet bundles include one static IP address. If your business requires more than 1 static IP address please chat with a representative or request a call back.

What are my contract options?
Choose between a 2-year contract or no annual contract.

  • 1-5 lines
  • 6-10 lines
  • 11-20 lines
  • 21+ lines
1-5 VoIP
lines

This number of lines can't be ordered online. To order, please call {{tfnNumber}} during business hours.

Ideal for

  • Unlimited nationwide calling
  • 1-5 users
  • National businesses

Phone lines starting at

$ 35.00 50.00 /mo

(+ taxes, fees & equip. charges w/ a 2-yr agmt. & auto renewal)*

(+ taxes, fees & equip. charges)*

BDV Call
Business Digital Voice
Unlimited nationwide calling
Get perks
when you bundle
Want Business
Digital Voice with
Verizon Internet?
BDV Call
Business Digital Voice
One VoIP line with unlimited nationwide calling
WIFI
Verizon Internet

Up to 750 Mbps

Up to 500 Mbps


Credit Card

Offers available with a 2 year term:

Get up to $500 credit for Early Termination Fees.* See all offers

6-10 VoIP
lines

Ideal for

  • Unlimited nationwide calling
  • 6-10 users
  • National businesses

Phone lines starting at

$ 35.00 50.00 /mo

(+ taxes, fees & equip. charges w/ a 2-yr agmt. & auto renewal)*

(+ taxes, fees & equip. charges)*

BDV Call
Business Digital Voice
Unlimited nationwide calling
Get perks
when you bundle
Want Business
Digital Voice with
Verizon Internet?
BDV Call
Business Digital Voice
Multiple VoIP lines with unlimited nationwide calling
WIFI
Verizon Internet

Up to 750 Mbps

Up to 500 Mbps


Credit Card

Offers available with a 2 year term:

Get up to $500 credit for Early Termination Fees.* See all offers

11-20 VoIP
lines

Ideal for

  • Unlimited nationwide calling
  • 11-20 users
  • National businesses

Phone lines starting at

$ 30.00 50.00 /mo

(+ taxes, fees & equip. charges w/ a 2-yr agmt. & auto renewal)*

(+ taxes, fees & equip. charges)*

BDV Call
Business Digital Voice
Unlimited nationwide calling
Get perks
when you bundle
Want Business
Digital Voice with
Verizon Internet?
BDV Call
Business Digital Voice
Multiple VoIP lines with unlimited nationwide calling
WIFI
Verizon Internet

Up to 750 Mbps

Up to 500 Mbps


Credit Card

Offers available with a 2 year term:

Get up to $500 credit for Early Termination Fees.* See all offers

21+ VoIP
lines

Ideal for

  • Unlimited nationwide calling
  • 21+ users
  • National businesses

Phone lines starting at

$ 25.00 50.00 /mo

(+ taxes, fees & equip. charges w/ a 2-yr agmt. & auto renewal)*

(+ taxes, fees & equip. charges)*

BDV Call
Business Digital Voice
Unlimited nationwide calling
Get perks
when you bundle
Want Business
Digital Voice with
Verizon Internet?
BDV Call
Business Digital Voice
Multiple VoIP lines with unlimited nationwide calling
WIFI
Verizon Internet

Up to 750 Mbps

Up to 500 Mbps


Credit Card

Offers available with a 2 year term:

Get up to $500 credit for Early Termination Fees.* See all offers

What can you do with
Business Digital Voice?

  • Control your
    communications
  • Improve customer
    experience
  • Streamline your
    business
  • Simplify your
    day-to-day
  • Business Continuity

    (0:19)

    Business Continuity

    Automatically forward calls to a preset number, to help you maintain service in the event of a power outage.

  • Video

    (0:17)

    Account and User Web Portals

    Manage all aspects of your Business Digital Voice features, 24/7.

  • Mobile App: Outbound Calls

    (0:19)

    Mobile App: Outbound Calls

    Make and receive business calls via your mobile phone. Calls from your mobile phone will appear as your office phone in Caller ID.

  • Mobile App: In Progress Calls

    (0:19)

    Mobile App: In Progress Calls

    Seamlessly transfer calls between your IP and mobile phones.

  • Video

    (1:09)

    Desktop App

    Make VoIP calls from your computer as if you are on your IP Phone.

  • Unified Messaging

    Get voice tools like Voice Message Waiting Indicator, Voice Messaging Notification and Voice Messaging to Email.

  • Auto Attendant

    (0:18)

    Auto Attendant

    A virtual receptionist that helps customers self-select who they need to talk to.

  • Hunt Group

    (0:21)

    Hunt Group

    Automatically transfer customers from line to line until someone at your business answers.

  • Announcements On Hold

    (0:17)

    Announcements On Hold

    Record your own message, advertisements, or play music for customers on hold.

  • Video

    (1:09)

    3-Way Calling

    Add a third caller to a call already in progress, no matter who initiated the call.

  • Video

    (1:09)

    Call Forwarding

    Forward calls to any number and don't miss a call.

  • Video

    (1:09)

    Call Waiting w/ Call Waiting ID

    Receive notification of an incoming call while another conversation is in progress.

  • Busy Lamp Monitoring

    See which employees are currently on the phone.

  • Anonymous Call Rejection

    Reject callers who have blocked the display of their telephone numbers.

  • Barge-In

    Need to "Barge In" on a call? Allow a user to be bridged into another user's call in progress.

  • Call History

    (0:21)

  • Call History

    Call history allows you to see incoming, outgoing and missed calls across your business and analyze your business's advertising effectiveness.

  • Call Hold & Resume

    Put customers on hold so you can attend to their needs quickly and efficiently.

  • Call Logs w/ Click to Dial

    Return missed calls from your Call History by clicking on the phone number.

  • Call Park/Retrieve

    (0:19)

  • Call Park/Retrieve

    Park incoming calls until the first available rep can pick up and help the customer.

  • Call Notify

    Call Notify sends an email when your desk phone has an incoming call.

  • Call Redial

    Don't waste time typing in that long phone number again-let your phone redial for you.

  • Call Return

    Return previous calls without dialing the phone number.

  • Call Transfer

    Send calls to the right department or area of your business for efficient handling with Call Transfer.

  • Call Waiting

    With Call Waiting, you can receive a second call-busy signal free.

  • ChromeTM Dialer

    See your recent calls, setup Call Forwarding, or go directly to your My Phone portal via Google ChromeTM.

  • Desktop Client

    The Desktop Client allows you to make voice calls and manage Business Digital Voice call settings.

  • Do Not Disturb

    Do Not Disturb will send your calls to voicemail so you can work without missing a message.

  • Extension Dialing

    Quickly reach your internal employees by utilizing Extension Dialing.

  • Feature Access Codes

    Press 3 buttons on your phone to enable or disable multiple Business Digital Voice features.

  • Inbound Caller ID (Name & Number)

    See who is calling you right on your IP Phone display, mobile app or desktop client.

  • Monitoring

    Monitoring allows you to review your business' incoming and outgoing calls by phone number.

  • My Account Administrator Web Portal

    (0:17)

  • "My Account" Administrator Web Portal

    Manage features through My Account for both the entire business and individual users.

  • My Phone End User Web Portal

    (0:17)

  • "My Phone" End User Web Portal

    Each user can manage their Call History, voicemail and other important features through the My Phone Site.

  • Outbouding Caller ID Blocking

    Enable users to block delivery of his/her identity to called parties.

  • Outgoing Calling Plan Mangement

    Allow or block certain types of calls, like international callas on a user basis.

  • Personal Phone Directory

    Every employee has their own phone directory to quick call the numbers they dial most.

  • Selective Call Rejection

    Selective Call Rejection permits a user to define criteria that cause certain incoming calls to be blocked.

  • Shared Call Appearance

    (0:20)

  • Shared Call Appearance

    Shared Call Appearance allows multiple phones to receive and make calls on behalf of another user.

  • Simultaneous Ring

    With Simultaneous Ring, you can have multiple devices ring when you receive an incoming call.

  • Speed Dial

    Don't memorize phone numbers, use Speed Dial to quickly dial to your most called contacts.

  • Visual Voicemail

    (0:20)

  • Visual Voicemail

    See who left you a voicemail and when they called on your computer or smartphone.

  • Voice Portal

    Record greetings, auto attendant settings, and after hours messages.

  • Voicemail

    Access voicemail through any phone, your mobile or desktop client, the My Phone portal or even email.

  • Voicemail to Email

    Choose to have your voice messages delivered as .wav audio file attachments to your email.

Enhance your service with
these great products

  • Tech Support Pro

    $10/mo plus taxes

    US-based, expedited routing help desk for all your business IT network needs. 24/7 Pro agents help connect new devices, PC tune up, Cloud support and more.

    Learn more
  • Verizon Service Protection Plan

    $11.99/mo plus taxes

    Keep the conversation flowing. Our plan covers diagnosis and repair protection for Verizon voice, broadband and Fios TV connections.

    Learn more
  • International calling

    $5.95/mo plus a low per minute usage rate, line charges, taxes, and fees. When added to a calling package

    Take your business worldwide with low rates on international calls.

    Easy Dialling-simply dial 011+country code + number, same as you always have.

    Rates substantially lower than our basic international rates to more than 250 countries around the world, with 6-second billing after the first 18-seconds.

    Learn more
  • Toll-free calling

    $18.75/mo plus a low per minute usage rate, line charges, taxes, and fees

    (Save $52.50: Get a new number and we'll waive the setup fee and the first 2 month's service charge.)

    Give your customers a no-cost way to reach you, from anywhere in the U.S.

    All you pay is a low monthly service fee plus toll free usage at the same low discounted per-minute rate as the rate on your long distance plan.

    Enjoy the choice of 800 / 888 / 877 / 866 toll-free numbers, with listings in the National Toll-Free Directory.

    Incoming toll-free call blocking by area code, exchange, or phone number.

    Learn more
  • Business Preferred

    $20/mo plus taxes

    Move to the front of the line with our premium service package that includes priority call routing with faster response times, Verizon Service Protection Plan, and US-based Tech Support Pro.

    Learn more

Improve your efficiency
with Business Digital Voice
equipment.

Add the IP phone or phone converter your business needs when you check out.

Required (Select one to access all 30+ Business Digital Voice features.)

2 Line
2-Line IP phone

$80.00 plus taxes

  • 2-Line phone
  • 1-year warranty
  • Ideal for common areas
  • B&W LCD grayscale display
  • Hold headset, speakerphone & mute buttons
  • 2.5 mm headset jack
6 Line
6-Line IP phone

$170.00 plus taxes

  • 6-Line phone
  • 1-year warranty
  • Ideal for higher call volumes
  • B&W backlit LCD grayscale display
  • Dedicated RJ-9 headset port
  • High Definition Voice
  • Gigabyte pass through
12 Line
12-Line IP phone

$220.00 plus taxes

  • 12-Line phone
  • 1-yr warranty
  • Color TFT display
  • Gigabyte pass through
  • Dedicated RJ-9 headset port
  • High Definition Voice
Conference phone
Conference phone

$500.00 plus taxes

  • Conferencing phone
  • 1-yr warranty
  • B&W Backlit LCD grayscale display
  • High Definition Voice
PacketSmart
PacketSmart troubleshooting probe

Included at no extra cost

  • Provided at no charge if purchased with new Bundle with Business Digital Voice.
  • Delivers Verizon remote, near real-time signaling and analysis of VoIP traffic to help troubleshoot network problems.

Required (Select one if you'd like to keep your current phone equipment. PBX and Key Systems are not supported on Analog Converters (ATA)).

2-pot analog converter
2-port analog converter

$85.00 plus taxes

  • 1 year warranty
  • Easily converts existing phone equipment from analog to VoIP Systems
  • 2 voice ports
2-pot analog converter
4-port analog converter

$130.00 plus taxes

  • 1 year warranty
  • Easily converts existing phone equipment from analog to VoIP Systems
  • 4 voice ports

Learn more about using Business Digital
Voice equipment and features

FAQs

  • What is Business Digital Voice?
  • Video

    Business Digital Voice is a VoIP (Voice over Internet Protocol) service provided by broadband. VoIP is a technology that transports high quality voice calls over the internet instead of a traditional phone network.

  • What makes VoIP so great?
  • Features: 30+ advanced features included at no additional cost.

    Flexibility: Work from anywhere you have an Internet connection. Supports road warriors and remote workers.

    Seamlessness: Don't miss a call. With the Business Digital Voice Mobile app you can answer business calls right from your cell phone. If you make outbound calls, your business caller ID will show to the receiver.

    Disaster Recovery: VoIP-based phone systems reside "in the cloud". This allows you to maintain customer communications when you lose power by routing calls to another phone number or your mobile phone.

  • Can I use my fax, alarm, or credit card lines on Business Digital Voice?
  • Fax machines require a Business Digital Voice telephone line and an Analog converter (ATA) to work.

    Verizon Fios customers can fax unlimited pages on their Business Digital Voice line.

    For non-Fios customers, it is not recommended to fax more than 5 pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit card, alarm, fire, elevator, or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes.

  • What equipment do I need with Business Digital Voice?
  • Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $79.99 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment.

    If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $69.99 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP! Please note: you cannot plug IP Phones into an ATA.

    PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.

  • What is included with Business Digital Voice?
  • Business Digital Voice is the premier solution that provides big business tools for small businesses, with over 30 features to make your business more efficient, productive and mobile. With Business Digital Voice, you receive an Auto Attendant which acts as your Virtual Receptionist. We also include mobile and desktop apps so you can manage your calls and business when you are away from your desk. Multiple call forwarding options are available so you don't miss a call. For a complete list of features, click here .

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