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Lifeline Discount Program

Lifeline is a government assistance program that offers telephone discounts to qualified low-income customers.

If you qualify for the Lifeline discount service, you are eligible to receive a reduced rate on your Verizon monthly bill.

Some states also provide a discount on the cost of installing the new service, and toll blocking is available at no charge to Lifeline customers.

Only one Lifeline discount is allowed per household, consisting of either wireline or wireless service. A household is not permitted to receive Lifeline benefits from multiple providers.

Lifeline service is a non-transferable benefit.

Other service providers may use terms other than "Lifeline" to describe the Lifeline assistance program, so if you are receiving a discount from another telecommunications company, including a wireless provider, you are not eligible for the Lifeline discount with Verizon.

Qualifications for the Lifeline discount program vary by state. Only eligible consumers may enroll. 

Documentation is required for enrollment.  See the state specific application below for the documentation that is required for enrollment.

Consumers who willfully make false statements in order to obtain the benefit may be punished by fine or imprisonment, or may be barred from the program.

For details of available Lifeline supported services, to see if you qualify and to obtain an application for your landline service, please select the appropriate state from the list below.

For the Eligible Telecommunications Carrier providing Lifeline Service in your state please refer to the appropriate“Lifeline Service Detail” document below. Lifeline information and applications by State (Click to download PDF Document)

Connecticut
Lifeline Application - English (PDF)
Lifeline Application - Spanish (PDF)
Lifeline Service Details - English (PDF)
Lifeline Service Details - Spanish (PDF)

Delaware
Lifeline Application - English (PDF)
Lifeline Application - Spanish (PDF)
Lifeline Service Details - English (PDF)
Lifeline Service Details - Spanish (PDF)

Florida
Lifeline Application - English (PDF)
Lifeline Application - Spanish (PDF)
Lifeline Service Details - English (PDF)
Lifeline Service Details - Spanish (PDF)

Massachusetts
Lifeline Application - English (PDF)
Lifeline Application - Spanish (PDF)
Lifeline Service Details - English (PDF)
Lifeline Service Details - Spanish (PDF)

Maryland
Lifeline Application - English (PDF)
Lifeline Application - Spanish (PDF)
Lifeline Service Details - English (PDF)
Lifeline Service Details - Spanish (PDF)

North Carolina
Lifeline Application - English (PDF)
Lifeline Application - Spanish (PDF)
Lifeline Service Details - English (PDF)
Lifeline Service Details - Spanish (PDF)

New Jersey
Lifeline Application - English (PDF)
Lifeline Application - Spanish (PDF)
Lifeline Service Details - English (PDF)
Lifeline Service Details - Spanish (PDF)

New York
Lifeline Application - English (PDF)
Lifeline Application - Spanish (PDF)
Lifeline Service Details - English (PDF)
Lifeline Service Details - Spanish (PDF)

Pennsylvania
Lifeline Application - English (PDF)
Lifeline Application - Spanish (PDF)
Lifeline Service Details - English(PDF)
Lifeline Service Details - Spanish (PDF)

Rhode Island
Lifeline Application - English (PDF)
Lifeline Application - Spanish (PDF)
Lifeline Service Details - English(PDF)
Lifeline Service Details - Spanish (PDF)

Virginia
Lifeline Application - English (PDF)
Lifeline Application - Spanish (PDF)
Lifeline Service Details - English(PDF)
Lifeline Service Details - Spanish (PDF)

*California
For Lifeline Service details - English (PDF), click here.
For Lifeline Service details - Spanish (PDF), click here.
Other California Basic Service options
For questions and/or to obtain an application, please call toll free 1-877-858-7463.

*District of Columbia (DC)
For questions and/or to obtain an application, please call the DC Lifeline Program Third Party Administrator (TPA) at 1-800-253-0846.

*Texas
Lifeline Service Details - English (PDF)
Lifeline Service Details - Spanish (PDF)
For questions and/or to obtain an application, please call the Texas Low Income Discount Administrator (LIDA) toll free 1-866-454-8387.


Additional Information
Additional information about the Lifeline discount program can be found at www.lifelinesupport.org. After accessing the website, click on the Lifeline tab. Next, click on the Lifeline Program link and under Quick Links click on Eligible for Lifeline Benefits? - See If You Qualify.

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