Verizon Support
Verizon Support
Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

Dial-Up Internet

What is the difference between email and email software? There are several differences between the Verizon Online web-based applications and email software. However, many people prefer web-based email because you can use it from any Internet-connected computer. Review the list of differences below to determine which option is best for you.

Feature POP Software Web-based Email
Ability to access emailOnly from a PC that has the POP email software installed.Anywhere or anytime, from any PC with an Internet connection.
Ease of setupSoftware installation requiredNo setup required; it's accessed through your Web browser.
Storage periodPOP email software allows you to store email messages indefinitely on your computer's hard drive.Web-based email retains your email messages on the mail server for 30 days.

(Note: Any email messages identified as spam by Spam Detector are immediately deleted.)
Impact to storage limits When you download your email messages to the POP software, you are removing them from the mail server and thereby removing them from your storage limit.When you use Web-based email , email messages are not removed from the mail server until you delete them and empty your trash.
Email AttachmentsUp to 20 mbUp to 8 mb
Address book functionsAdvanceBasic
Distribution lists AvailableAvailable
Preview pane Available in most email software Not available
Increased rules to help you manage your email messages more effectively and efficiently AdvancedThe Rules screen lets you set criteria that will sort or delete incoming messages.
Email text formattingAvailableThe Formatting Toolbar lets you create messages that can be viewed as Web pages.
Working offline AvailableNot available
CalendaringMost POP email software provides a calendar.Not available
Folder management AvailableNo subfolders.
Multiple email account management POP email software allows you to consolidate email messages from multiple email addresses into one software application.The POP Set-up screen lets you consolidate email messages from external email addresses into your Verizon Online email account. You can also consolidate internal (Verizon Online) email addresses into one Verizon Online email account.
Spam and email filtering Spam Detector will filter your spam, but there are many email filtering options with POP email software, from blocking email messages from certain addresses to automatically moving email messages to certain folders. We use Spam Detector to reduce the amount of unwanted or unsolicited email messages you receive in your Inbox. We know that spam filtering is one of our customers' main concerns. That is why we have implemented many POP email client-like features such as block sender lists, approved senders lists, and mail filtering. What is even better is that you can access these features from any Internet-connected PC.
Signature Available Available
Email search Has more functionality and links into how you have personalized your software. For example, search by an email address from your address book. Comprehensive search engine but requires a few more steps to get desired result.
Address search Usually availableAddresses sorted alphabetically, so fairly easy to locate.
Ability to synch with other programs Depends on email software, but usually does with most popular items that can be synchronized. Not available, but currently being explored.
Newsgroup access Most POP email software allows access to newsgroups. Not available
Privacy SettingsAccept CookiesAccept Cookies
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools