Are my user id and password encrypted when logging into My Verizon and Verizon Online Webmail?
Yes, Verizon uses encryption technology when transmitting these authentication credentials (you may not see https in the address bar during this log in process).
How do I protect my credentials when using POP mail and SMTP for outgoing email?
Our Verizon On-Line email system supports CRAM-MD5 for POP and SMTP authentications. CRAM-MD5 can encrypt a user login password before sending it to the Verizon email server. This functionality is built into the email server software and several popular email clients. You will need to configure your client settings to enable this functionality in order to take advantage of this security feature. Please contact your e-mail software provider for assistance with this. Otherwise, your user id and password is not encrypted for customers choosing this alternative to Verizon Online Webmail.
Microsoft Outlook and Outlook Express do not support CRAM-MD5.