Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Home

FiOS Internet



People are receiving email from me that I didn't send. How can Verizon Online help me?

Use the virus protection software available from the Verizon Internet Security Suite to help protect your computer from viruses or worms. If you are seeing symptoms of a virus, set the antivirus software to scan your entire hard drive. You can also remove viruses that may have corrupted your computer using the same virus protection software.

Note: The Verizon Internet Security Suite is available to Verizon Online customers for an additional charge.
If the email messages are being sent to people in your address book, you may have a virus.

Viruses spread through email attachments. If you open a message that has an infected attachment, it forwards itself to all the people in your address book. If someone opens your "message" with the virus attachment, it will be forwarded to the people in their address book and the virus will continue to spread.


See Also: Virus Symptoms
Privacy SettingsAccept CookiesAccept Cookies SolutionDesc2=15337;;SolutionDesc1=15337
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411