Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities

    Verizon Business Sites


FiOS Internet

How do I check and configure my Verizon email settings in Outlook® 2002?
  1. Open Outlook.
  2. From the Tools menu, select Accounts.
  3. Select View or change existing email accounts, then select Next.
  4. Select the Verizon account in the Name window, then select Change.
  5. Fill in your Internet email settings:
    • In the Your Name field, type your full name.
    • In the Email Address field, type your email address.
    • Type in the Incoming mail (POP3) field.

    • The Incoming Server (POP3) should be set to 995.

    • For Incoming mail (POP3), check the box that says “This server requires a secure connection (SSL)”.

    • Type in the Outgoing mail (SMTP) field.

    • The Outgoing Server (SMTP) should be set to 465.

    • For Outgoing mail (SMTP), check the box that says “This server requires a secure connection (SSL)”.

    • In the User name field, type your Verizon Online user name.
    • In the Password field, type your password.
  6. Select More Settings.
  7. From the Outgoing Server tab, check the box:  My outgoing server (SMTP) requires authentication.
  8. Select Use same settings as my incoming mail.
  9. Select OK, then select Next. Click Finish to close the window.

Privacy SettingsAccept CookiesAccept Cookies
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools