Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

FiOS Internet



Verizon recommends using the strongest network security available (Wi-Fi Protected Access II, or WPA2) to protect your home wireless network and secure your information against unauthorized access. However, your current router does not support WPA2. Verizon has created a promotional offer to allow you to upgrade to a router capable of supporting WPA2. To receive this WPA2 capable router upgrade, please click the button below to complete the ordering process.

 

How can I change my Actiontec MI424WR wireless network to WPA encryption?

The Actiontec MI424WR router is incompatible with WPA2 encryption, so WPA is the preferred encryption type.

Note: The configuration screens may vary slightly depending on when you purchased your router and the version of firmware running on it.



WPA Encryption
  1. Open your Web browser and enter http://192.168.1.1 in the Address field. [Show Me]


  2. Enter your router user name and password if prompted and click Ok. [Show Me]


  3. Click the Wireless Settings icon in the top toolbar. [Show Me]


  4. Click Advanced Security Settings in the left navigation panel. [Show Me]


  5. Select WPA in the Level 1 section to enable WPA network encryption.


Next


Privacy SettingsAccept CookiesAccept Cookies WPA EncryptionAdvanced Security Settings SolutionDesc2=xxxxx
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools