Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
Home

FiOS Internet



Entering the WPA key for your Actiontec MI424WR wireless network
  1. Confirm that Pre-Shared Key is selected in the Authentication Method field.


  2. Pre-Shared Key

  3. Select ASCII (combination of numbers and letters) or hex (combination of numbers 0 - 9 and letters A - F) as the format for your WPA encryption key. You may want to use the ASCII format because you can choose a phrase that's easier to remember. For example, you could enter EnjoySummerBe4Its2L8, which is much easier to remember than 64 random hex characters. [Show Me]
    • If you use the hex format, your encryption key must be 64 characters long.
    • If you use ASCII format, your encryption must be between 8 - 63 characters long.

  4. Enter your WPA encryption key in ASCII or Hex format in the Pre-Shared Key field.


  5. WPA Encryption Key


  6. Confirm that AES is selected in the Encryption Algorithm field. [Show Me]


  7. Confirm that Group Key Update Interval is selected. One of the strengths of WPA encryption is that it self-generates a new key based on the original encryption key you enter. By enabling this field, you can control the time interval between the creation of the new encryption keys. [Show Me]


  8. If you enabled Group Key Update Interval in the previous step, enter the number of seconds  in the Seconds field before a new encryption key is automatically generated. You may want to consider an interval around 3600 seconds.  [Show Me]


  9. Click Apply to save your WPA settings.




Return to Wireless Home Network Security


Privacy SettingsAccept CookiesAccept Cookies Pre-Shared KeyWPA Encryption KeyGroup Key Update IntervalAESKey Group Update IntervalASCII Format SolutionDesc2=44913
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools