Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

FiOS Internet



Entering the WPA encryption code for your Verizon MI424WR wireless network
  1. Confirm that Pre-Shared Key is selected in the Authentication Method field.
    Pre-Shared Key

  2. Select ASCII (combination of numbers and letters) or hex (combination of numbers 0 - 9 and letters A - F) as the format for your WPA encryption key. You may want to use the ASCII format because you can choose a phrase that's easier to remember. For example, you could enter EnjoySummerBe4Its2L8, which is much easier to remember than 64 random hex characters.
    • If you use the hex format, your encryption key must be 64 characters long.
    • If you use ASCII format, your encryption must be between 8 - 63 characters long.
    • Please create a strong, unique encryption key – do NOT use the encryption key that is printed on the label of your router or that may have been used with an older router.

    Enter the WPA encryption code

  3. Enter your WPA encryption key in ASCII or Hex format in the Pre-Shared Key field.

  4. Confirm that AES is selected in the Encryption Algorithm field. [Show Me]

  5. Confirm that Group Key Update Interval is selected. One of the strengths of WPA encryption is that it self-generates a new key based on the original encryption key you enter. By enabling this field, you can control the time interval between the creation of the new encryption keys.
    Group Key Update Interval

  6. If you enabled Group Key Update Interval in the previous step, enter the number of seconds before a new encryption key is automatically created. You may want to consider a setting around 3600 seconds for the Group Key Update Interval.   [Show Me]

  7. Click Apply to save your WPA settings.




Return to Wireless Home Network Security


Privacy SettingsAccept CookiesAccept Cookies Key Group Update IntervalPre-Shared KeyEnter the WPA encryption codeAESGroup Key Update IntervalKey Group Update Interval SolutionDesc2=44913
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools