Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

FiOS Internet



 Finding your Verizon 9100EM or 9100vm network's WEP encryption key
If you haven't changed your WEP encryption key, the default WEP key is provided on a sticker on the bottom of your Verizon router.

Your network's current WEP encryption key is stored in your Verizon 9100 router. As long as you know your router's user name and password, you can access the security settings where the WEP encryption key is stored.

Note: The Verizon 9100 security screens and prompts may vary slightly from the directions below, depending on when you purchased your router and the version of the firmware loaded on it.

To display your network's WEP encryption key:

  1. Open your Web browser and enter http://192.168.1.1 in the Address field.


  2. Figure depicting Address field in Internet Explorer
  1. Enter your user name. If you didn't change it when you configured your network, the default user name is admin.


  2. Enter your password.
    • Note: If you didn't change the default password when you set up your router, it may have been changed to your router's serial number to provide greater security. You can find your router's serial number on a label affixed to the bottom or back of your router.
    • Note: If you've forgotten your user name or password, you must reset your router to the factory defaults to access the configuration screen.

  3. Click the Wireless Settings icon. [Show Me]


  4. Click Wireless Status in the left navigation panel.


  5. Write down the entry in the WEP Key section, including whether it is 64-bit or 128-bit encryption.


  6.  WEP Key


  1. Close the router configuration window.




Privacy SettingsAccept CookiesAccept Cookies WEP KeyWEP Key SolutionDesc1=43985
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools