Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities

    Verizon Business Sites

  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy


    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.






    See what's Trending!


High Speed Internet

  1. Start Outlook Express.

  2. From the File menu, select the Import submenu and choose:

    • Address Book - Imports a WAB (Windows Address Book) file into Outlook Express.
    • Other Address Book - Imports the address book of a several popular email client and also allows you to import address books that have been exported/converted to CSV (comma separated values) format from their native

  3. If you selected Other Address Book, the Address Import Tool appears.

    NOTE: If you selected Address Book, a Dialogue Window will appear. Navigate to the location of the WAB file you wish to import, select it and then click Open. The contents of the WAB file are imported into Outlook Express.

  4. From the Address Import Tool, select the application that contains the address book you wish to import into Outlook Express and click Import. The Address Import Tool searches the selected application's address book and imports its content into Outlook Express.

    TIP: If the application you wish to import the addresses from is not listed in the Address Import Tool, export the address book from the source application into a CSV (comma separated values) file. This file type can then be imported into Outlook Express.

  5. On the Address Book Tool click Close.
Privacy SettingsAccept CookiesAccept Cookies High SpeedHigh SpeedHighSpeedHighSpeed
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

Support Tools

Watch FiOS


  • Visual 411