Verizon Support
Verizon Support

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Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities

    Verizon Business Sites


High Speed Internet


Fix an Email Issue

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My Email is Not Working
  • I can't send or receive email
  • I can't sign in or access email

Deleted Emails

Outlook Express



Use Email

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Use Message Center
Our web-based email and calendar tool.

Message Center graphic


Use Webmail
Our classic web-based email product. webmail graphic


Email Tools
Manage your sub accounts
Change your password
Use Spam Detector
Create an email alias
Set up vacation reply
Email Forwarding
Marketing preferences

Storage and Retention Policies

How long emails remain on the Verizon Server, what to do when you exceed your mailbox quota and how to handle deleted emails

Set up Email

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Primary Account (
You set up your account and selected your user name during your service installation.

Email Software
Once you set up your primary account you can set up email software.

Accounts for Friends and Family
Primary account holders can set up 8 additional sub-accounts.

Verizon Wireless Phones

Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools