Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

High Speed Internet

Release and Renew your Internet connection in Windows XP and 2000 To release and renew your Internet connection in Windows® Vista, XP, and 2000: [Play video clip to show me how]
  1. Click Start in the Windows taskbar and then select All programs.
  2. Select Accessories.
  3. Select Command Prompt.
  4. In the Command window, enter ipconfig /release.
  5. When the cursor moves to the next line, enter ipconfig /renew. The Command window displays the new IP address.


Figure depicting the Command Window

  1. Open a browser to test your new connection.
Privacy SettingsAccept CookiesAccept Cookies
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools