Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities

    Verizon Business Sites


High Speed Internet

 Entering your VersaLink 327W network SSID
  1. If the Modem Secure user name and password window displays, enter admin as the user name and password as the password. [Show Me]

  2. Confirm that the Wireless Operation field is set to Enabled. [Show Me]

  3. Enter your network's SSID. You must enter the same SSID previously assigned to all computers and network adapters.
    VersaLink 327W Wireless Configuration Screen
  4. Select the appropriate mode from the Mode drop-down to indicate the type of hardware you're using.
  5. [Show Me]

    • If all of your hardware is 802.11g, select 11g only
    • .
    • If all of your hardware is 802.11b, select 11b only
    • .
    • If you have some hardware that is 802.11g and some that is 802.11b, select Mixed.
    • Select Mixed if you're unsure whether you have 802.11b or 802.11g hardware.

  6. Click Save.

  7. Click Ok if the warning prompt displays a reminder that changing the SSID requires that you also reconfigure your wireless network adapters on the other computers.  [Show Me]

Privacy SettingsAccept CookiesAccept Cookies SolutionDesc2=xxxxx
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools