Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

High Speed Internet

How can I find the SSID and WEP key for my VersaLink 327W gateway? You may need to know your SSID and WEP encryption key for several reasons. The most common reason is that you must configure every device on your wireless network to use the same SSID and WEP key. Each time you add a new device to your wireless home network, you'll need your SSID and WEP key.

To find your SSID and WEP key:

Note: The configuration screens may vary depending on when you purchased your VersaLink gateway and the version of firmware running on it.

  1. Open your Web browser and enter http://192.168.1.1 in the Address field.
Figure depicting Address field in Internet Explorer
Download the complete instructions for easy printing. Download the complete instructions for printing.
  1. Enter your current user name in the New User Name field. If you haven't changed the user name, the default is "admin." [Show Me]


  2. Enter your password in the Password field. You were required to change it during installation, so it can't be "password."


  3. Click OK.


Next
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools