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What if I have trouble connecting?Ensure you are at a valid Verizon Wi-Fi location using the Wi-Fi Connect Location Directory.
Verizon Wi-Fi is only available at supported Verizon Wi-Fi hotspots found in this directory.
Verify that you have Wi-Fi turned on. Most computers have a Wi-Fi switch, which can be turned on or off to control whether your computer is actively looking for wireless networks.
Verizon Wi-Fi Connect User Guide SolutionDesc1=44661