Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

High Speed Internet

Verizon recommends using the strongest network security available (Wi-Fi Protected Access II, or WPA2) to protect your home wireless network and secure your information against unauthorized access. However, your current router does not support WPA2. Verizon has created a promotional offer to allow you to upgrade to a router capable of supporting WPA2. To receive this WPA2 capable router upgrade, please click the button below to complete the ordering process.

 

How can I find my Linksys network's WEP encryption key?

To find your network's WEP encryption key:
  1. Open a Web browser like Internet Explorer or Firefox.


  2. Enter 192.168.1.1 in the Address field. [Show Me]


  3. Enter your user name and password. [Show Me]
    • If you've forgotten your user name or password, you will need to reset your router to the factory defaults and reconfigure your network.


  4. Click OK.


  5. Select the Setup tab.


Figure depicting Linksys Setup tab

  1. Click WEP Key Setting.
    • Note: If you're using a pop-up blocker, press [Ctrl] while clicking the WEP Key Setting button.




Next
Privacy SettingsAccept CookiesAccept Cookies SolutionDesc2=17868;;SolutionDesc1=17801
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools