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  • Lifeline Discount Program Lifeline is a federal assistance program that offers telephone discounts to qualified low-income customers.

    If you qualify for the Lifeline discount service, you are eligible to receive a reduced rate on your Verizon monthly bill.

    Some states also provide a discount on the cost of installing the new service, and toll blocking is available at no charge to Lifeline customers.

    Only one Lifeline discount is allowed per household. A household is not permitted to receive Lifeline benefits from multiple providers.

    Other service providers may use terms other than "Lifeline" to describe the Lifeline assistance program, so if you are receiving a discount from another telecommunications company, including a wireless provider, you are not eligible for the Lifeline discount with Verizon.

    Qualifications for the Lifeline discount program vary by state.

    To see if you qualify and to obtain an application for your landline service, please select the appropriate state from the list below.
    Lifeline Applications by State (Click to download PDF Document)
    Connecticut
    English (PDF)
    Spanish (PDF)

    Delaware
    English (PDF)
    Spanish (PDF)

    Florida
    English (PDF)
    Spanish (PDF)

    Massachusetts
    English (PDF)
    Spanish (PDF)

    Maryland
    English (PDF)
    Spanish (PDF)

    North Carolina
    English (PDF)
    Spanish (PDF)

    New Jersey
    English (PDF)
    Spanish (PDF)

    New York
    English (PDF)
    Spanish (PDF)

    Pennsylvania
    English (PDF)
    Spanish (PDF)

    Rhode Island
    English (PDF)
    Spanish (PDF)

    Virginia
    English (PDF)
    Spanish (PDF)

    *California
    For questions and/or to obtain an application, please call toll free 1-877-858-7463.

    *District of Columbia (DC)
    For questions and/or to obtain an application, please call the DC Lifeline Program Third Party Administrator (TPA) at 1-800-253-0846.

    *Texas
    For questions and/or to obtain an application, please call the Texas Low Income Discount Administrator (LIDA) toll free 1-866-454-8387.

    Additional Information
    Additional information about the Lifeline discount program can be found at www.lifelinesupport.org. After accessing the website, click on the Lifeline tab. Next, click on the Lifeline Program link and under Quick Links click on Eligible for Lifeline Benefits? - See If You Qualify.





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