Verizon Support
Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Home

Phone

OnePoint Voice Mail OnePointSM Voice Mail enables you to retrieve all of your voice mail messages from a single voice mailbox, whether they are from your home, an additional line, a vacation home, or your Verizon Wireless phone. OnePoint Voice Mail:

  • Can forward up to four alternate telephone numbers and your main telephone line to your OnePoint Voice Mail

  • Depending on your area, stores up to 50 messages or 60 minutes of messages for 30 days

  • Can notify you on your pager or Verizon Wireless phone when a new voice mail message is left in your mailbox

  • Provides separate, private mailboxes where family members or roommates can receive messages.

  • Enables you to change the number of times the phone rings before the voice mail service picks up. This feature is not available in all areas.

Toll rates apply for calls made to your Voice Mail system from outside your local calling area. Measured local service, local-usage or message-unit charges apply for calls forwarded to your voice mailbox and calls to check your messages.

Call Forwarding-No Answer/Busy Transfer is required on all numbers that forward to OnePoint Voice Mail. All calling features are subject to availability and compatibility restrictions.


User Guides for OnePoint Voice Mail can be found here
PageIntroText=22196;
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411