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Phone

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  • Three-Way Calling - FiOS Digital Phone Three-Way Calling for your FiOS® Digital phone adds a third person, local or long distance, to your phone conversation at any time.

    As long as the originator of the three-way call stays on the line, either of the other parties can hang up and leave the remaining two callers to continue their conversation. To disconnect the entire three-way conversation, the person who made the three-way call must hang up.
    Adding a Third Person to Your Call
    1. After calling the first party, press your phone's recall feature (Flash, hookswitch, or recall button, depending on the type of phone you have).
      This puts the person in your first conversation on hold.

    2. Listen for three short tones followed by a dial tone.

    3. Dial the number* for the third party you want to bring into the call.
      After the third party answers, only you and that person are connected. The first party is on hold and cannot hear your conversation until you complete the procedure.
      If the third party's line is busy or there is no answer, you can return to the first party by pressing the recall feature twice.

    4. Press your phone's recall feature for one second to bring the first party back into the conversation and complete the Three Way Call.

    * For most domestic numbers, dial the 3-digit area code + the 7-digit phone number.
    For most other international numbers, dial 011 + the country code + phone number.
    Some international calls only require you to dial 1 + the 10-digit phone number of the person you are calling. Those countries include: Anguilla, Antigua & Barbuda, Bahamas, Barbados, Bermuda, British Virgin Islands,Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Trinidad & Tobago and the Turks & Caicos Islands.
    Disconnecting the Callers
    • Either of the two other people can leave the conversation by hanging up. You will still be connected to the other person.
      A person who hangs up can return to the conversation by picking up their receiver again.

    • You can remove the third person at any time by pressing the recall feature (flash key, hookswitch, or hang-up button) once.

    • Hang up to disconnect the entire three-way call.
      The other parties are disconnected automatically.
    Additional Three-Way Calling information
    • If the second line is busy or there is no answer, return to the first caller by pressing the recall feature twice.

    • Either of your connections can be domestic or international; additional charges may apply.

    Note To avoid placing a three-way call accidentally, hang up your phone for at least three seconds between every call, whether it is a three-way call or not, to reset your phone line. If you have a fax machine or modem that allows simultaneous dialing, make sure you reprogram it to allow at least three seconds between transmissions.


    See also: Related FiOS Digital Voice topics
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