Verizon Support
Verizon Support
Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

Phone

Troubleshooting Procedures Use the following topics to help you fix a phone problem. If the problem persists, you can request a repair you can use the Verizon Troubleshooter to diagnose your telephone's problem and request a repair if an issue is detected.

Watch the online Verizon Troubleshooter tour

FiOS Phone

Troubleshooting FiOS Phone Service
FiOS Calling Feature topics

PageIntroText=21204,46670
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools