Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities

    Verizon Business Sites

  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy


    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.






    See what's Trending!



About Verizon FiOS TV Multi-Room DVR

Multi-Room DVR is an upgrade to the FiOS TV DVR service and is an excellent choice for people who have more than one TV in their home. With Multi-Room DVR, you can watch a program recorded on your DVR from other TV sets in your home that are connected to a regular (non-DVR) Set-Top Box.


The Multi-Room DVR feature even lets you begin watching a recorded program on one TV in your home, pause the recording, then continue watching it on another TV in your home.

Image depicting the features of the Home Media DVR service

Ordering Multi-Room DVR

If you are an existing FiOS TV customer and would like to upgrade to Multi-Room DVR service, call us at 1-800-293-9139 for assistance.

Learn more about Multi-Room DVR

FTV homemedia houseimageImage depicting Home Media DVR featuresImage depicting the features of the Home Media DVR service PageIntroText=14917,14917,14917,14916,14917,14918,47265,14917,14921;
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

Support Tools

Watch FiOS


  • Visual 411