• View and pay bills, get rewards and
    discounts, and more.

    Call us to see how our services can help your business.

    Mon - Fri, 8:30 a.m. - 6:00 p.m.

Sign in

for personalized support

FiOS Internet

The Port 1 LAN Light is not illuminated The LAN 1 port light on your router should be illuminated after you plug the Ethernet cable from the D-Link router to the Network Interface Card on your computer. If the LAN light is not lit solid green:

Figure depicting D-Link front panel
  1. Check the Ethernet cable that is plugged securely into your wall outlet.

  2. Confirm that the Ethernet cable is plugged securely in one of the four LAN ports.

    Figure depicting D-Link LAN port
  3. Verify that the light on the front panel is illuminated for each port in which an Ethernet cable is connected.

  4. If the Ethernet light is now lit for the port where your Ethernet cable is connected but you can't access the Internet, continue with Troubleshooting Step 4.

Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=47562;

Looking for Residential?

Visit Residential Support

Looking for Wireless?

Visit Wireless Support

My Business Account

  • Get My Small Biz Rewards
  • Browse Discount Program
  • Refer A Business
  • Learn More