Closed Captioning Concerns or Complaints?
If you have a concern with closed captioning on a program you are currently watching, you may contact Verizon at 1-800-VERIZON, via email at firstname.lastname@example.org, or via facsimile at 1-888-806-7026.
If you have a written closed captioning complaint, you may write to us at:
PO Box 5166
Tampa, FL 33675
Attn: Cynthia Morales, Manager