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Set up Verizon Email sub-accounts

To create additional accounts for other employees, set up a sub-account. A sub-account is a secondary account associated with your main account.

As the primary account holder, you can create additional sub-accounts and maintain full control over access for your sub-accounts. Each sub-account has its own user name and password.

To Set up Sub-Accounts:
  • Log into My Business Account
  • Select Profile & Settings in left menu
  • On bottom right under “Manage Users” section
  • To add: Select Add a New User (Administrator or Basic User)

Note: Only Primary or Administrator account users can make changes to sub-accounts. Sub-account creation and management is only available to Fios TV customers.

*The sub-accounts you create here are only accessible from your Verizon Email account. If you want to access your sub-accounts from Outlook Express, you'll need to create them first in My Business Account and then directly from Outlook Express.


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