Your secret question is a question you set up when you originally established your account. This is a question only you would know and someone attempting to access your account could not answer. Examples could include: What was the name of your first pet? or What is your favorite movie? By answering this question correctly, you will be able to reset your password.
How do I change my secret Question?
Sign into My Business Account
On the left menu, select Profile & Settings
Go to “Security Question” section