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FiOS Internet



 Troubleshooting the Actiontec RI408 Wired Router You can use the Power, Internet, and Ethernet lights on the front panel of the Actiontec router to help diagnose home networking connectivity problems. Follow the steps below to diagnose and test the possible solutions for any connectivity problems you are experiencing.

Figure depicting the lights on the front panel of the Actiontec router
 




  1. Is the Power light illuminated?
    • Light is green: The Actiontec router power is on. Go to Step 2.
    • Light is not solid green: The router isn't getting power.
    • Light is red. The router has experienced a critical error. Please contact Verizon
Download the complete instructions for easy printing. Download the complete instructions for easy printing.

  Return to Step 1


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