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FiOS Internet



 Power Light is off
Power connection
  1. Verify that the power switch is in the on position.


  2. If the Power light is still not green, verify the connection between the power cord and the back of the router.
    1. Ensure that the other end of the power cord is securely connected to the electrical outlet.


    2. If the Power light is now green, continue with Troubleshooting Step 5.


    3. If the Power light is still off, please contact the Verizon Fiber Solutions Center.


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