• View and pay bills, get rewards and
    discounts, and more.

    Call us to see how our services can help your business.

    Mon - Fri, 8:30 a.m. - 6:00 p.m.

Sign in

for personalized support

FiOS Internet

 How can I find my Verizon 9100EM or 9100VM network security encryption key? Your network's current network security encryption key (WPA2, WPA, or WEP) is stored in your Verizon 9100 router. As long as you know your router's user name and password, you can access the security settings where the network encryption key is stored.

Note: The Verizon 9100 security screens and prompts may vary slightly from the directions below, depending on when you purchased your router and the version of the firmware loaded on it.

To display your Verizon 9100EM or 9100VM network's security encryption key:

  1. Open your Web browser and enter in the Address field.

  2. Figure depicting Address field in Internet Explorer
  1. Enter your user name. If you didn't change it when you configured your network, the default user name is admin.

  2. Enter your password.
    • Note: If you didn't change the default password when you set up your router, it may have been changed to your router's serial number to provide greater security. You can find your router's serial number on a label affixed to the bottom or back of your router.
    • Note: If you've forgotten your user name or password, you must reset your router to the factory defaults to access the configuration screen.

  3. Click the Wireless Settings icon. [Show Me]

  4. Click Wireless Status in the left navigation panel. [Show Me]

  5. Look for the Security enabled section of the Wireless Status screen. [Show Me]

  6. Your encryption key is displayed next to the type of encryption you are using. For example, if you're using WEP, the encryption key will display in the WEP 64-bit or WEP 8021.x field. If you're using WPA2 or WPA encryption, your encryption key is displayed in the WPA2 or WPA field.

  7. WPA2 Encryption Code

  8. Write down you network encryption key and keep it in a safe place for future reference.

  9. Close the router configuration window.

  10. Close this pop-up window to continue setting up your Verizon 9100EM or 9100VM wireless network.

Privacy SettingsAccept CookiesAccept Cookies Wireless StatusSecurity EnabledWPA2 Encryption Code SolutionDesc1=43985

Looking for Residential?

Visit Residential Support

Looking for Wireless?

Visit Wireless Support

My Business Account

  • Get My Small Biz Rewards
  • Browse Discount Program
  • Refer A Business
  • Learn More