• RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • View and pay bills, send email, get
    rewards and discounts, and more.

 
  • Services    
    Internet

    FiOS Internet

    High Speed Internet

    What's the Difference?

    TV

    FiOS TV

    DIRECTV

    What's the Difference?


    Existing Customer? Add/Change Services

    Special Offers
    image of laptop
    I want to order online to
    get a better price.
    See available offers ›
    Which Verizon services are
    available at my address.


     
    You'll always find the best price on
    Verizon Products online.
  • HIDDEN    
  • My Bill

    Enroll In Paper Free Billing

    My Applications
    I Want To...

    Change My Billing Address

    My Business Account
    Streamlined tools to help my business grow.
    Learn more
  • Support    
    Product & Device Help

    QuickGuides

    Phone

    Internet

    TV

    My Applications

    Account Help

    Check Order Status

    Add/Change Services

    View Repair Request Status

    Moving?

    Search Support

Sign in

for personalized support

High Speed Internet

How can I connect an iPad, iPhone, or iPod Touch to my wireless home network?
Before you begin: You’ll need your network's SSID, encryption type (WPA2, WPA or WEP), and encryption key. You can find this information in one of three ways:
  • Review the sticker on the back of your router or gateway. The sticker displays the SSID and encryption key information. By default, some routers and gateways are configured as WPA. You may have to choose WEP if the device you wish to connect is not accepting WPA mode.

  • Use In-Home Agent to view your settings: You can access In-Home Agent on a computer that is already connected to Verizon Online. Within In-Home Agent, go to the Networking tab and select Retrieve SSID and WEP/WPA key.

  • Log in to your router or gateway from a computer already connected to your wireless network. The instructions you follow depend on the type of router or gateway you use to connect to Verizon High Speed Internet.
Need additional help?

Apple product support is outside the normal Verizon Support boundaries, but additional information is available through:

1)Verizon Premium Technical Support

2)Verizon Forums

3)The manufacturer of your game console

To connect an iPad, iPhone, or iPod Touch to your wireless home network:

  1. Tap the Settings icon.


  2. Tap Wi-Fi.


  3. Confirm that Wi-Fi is set to On.

  4. Choose your network from the list provided.


  5. Enter your network's encryption key if you're prompted and tap Join.


  6. Tap On to automatically join networks your iPhone, iPad, or iPod Touch has joined previously. If it detects a network it doesn't recognize, it will ask you before it automatically joins the network.


  7. Tap the Home button to return to your iPhone, iPad, or iPod Touch home page.
Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=46131,45669

Looking for Residential?

Visit Residential Support

Looking for Wireless?

Visit Wireless Support

Verizon Small Business
  • My Business Account
  • Get My Small Biz Rewards
  • Browse Discount Programs
  • Explore My Community
  • Access My e-Learning
  • Learn More