• RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • View and pay bills, send email, get
    rewards and discounts, and more.

  •  
     
    Call us to see how our services can help your business.

    Mon - Fri, 8 a.m. - 5 p.m.
     
       
 
  • Services    
    Internet

    FiOS Internet

    High Speed Internet

    What's the Difference?

    TV

    FiOS TV

    DIRECTV

    What's the Difference?


    Existing Customer? Add/Change Services

    Special Offers
    image of laptop
    I want to order online to
    get a better price.
    See available offers ›
    Which Verizon services are
    available at my address.


     
    You'll always find the best price on
    Verizon Products online.
  • HIDDEN    
  • My Bill

    Enroll In Paper Free Billing

    My Applications
    I Want To...

    Change My Billing Address

    My Business Account
    Streamlined tools to help my business grow.
    Learn more
  • Support    
    Product & Device Help

    QuickGuides

    Phone

    Internet

    TV

    My Applications

    Account Help

    Check Order Status

    Add/Change Services

    View Repair Request Status

    Moving?

    Search Support

Sign in

for personalized support

High Speed Internet

 Resetting your VersaLink 327W gateway to the factory default settings You may be instructed by a Verizon technical support person to reset your gateway in order to clear any existing properties. You may also have to reset your gateway to the factory defaults if you have forgotten your gateway user name or password.

  • Note: Resetting your router to the factory defaults not only changes your gateway user name and password to the factory default values, but it also deletes all your home network settings. This includes the SSID and network encryption key. After you reset your gateway to the factory defaults, your home network won't be accessible until you reconfigure your router and all your network devices to use the same SSID and network encryption key.
To reset your VersaLink 327W gateway to the factory settings:

  1. Hold the reset button on the back panel of the VersaLink gateway for 30 seconds.
    • All your settings will be lost including network encryption information, MAC Address filtering information, and any SSID information you have entered.
    • The gateway user name and password will revert to the default of Admin as the user name and Password as the password.


    Reset Button

  2. Your VersaLink 327W gateway is now using the default settings for the network configuration. This includes the default SSID and network encryption key. You must re-configure your VersaLink gateway to match your previous settings that were assigned to all other devices on your wireless network. Otherwise, no other network devices will be recognized.
 
 
 
Privacy SettingsAccept CookiesAccept Cookies Reset Button SolutionDesc2=45177;

Looking for Residential?

Visit Residential Support

Looking for Wireless?

Visit Wireless Support

Verizon Small Business
  • My Business Account
  • Get My Small Biz Rewards
  • Browse Discount Programs
  • Explore My Community
  • Access My e-Learning
  • Learn More