Verizon Support
  • Wireless
  • Residential
  • Business
  • View and pay bills, send email, get
    rewards and discounts, and more.

    Call us to see how our services can help your business.

    Mon - Fri, 8 a.m. - 5 p.m.
  • Shop

    Fios Internet

    High Speed Internet

    What's the Difference?


    Fios TV


    What's the Difference?

    Existing Customer? Add/Change Services

    Special offers
    image of laptop
    I want to order online to
    get a better price.
    See available offers ›
    Get special
    pricing online
    You'll always find great prices
    on Verizon products online.
    Which Verizon services are
    available at my address.
  • My Business
    My Bill

    Enroll In Paper Free Billing

    My Applications
    I Want To...

    Change My Billing Address

    My Business Account
    Streamlined tools to help my business grow.
    Learn more
  • Support
    Product & Device Help





    My Applications

    Account Help

    Check Order Status

    Add/Change Services

    View Repair Request Status


    Search Support

Sign in

for personalized support


Explanation of Taxes, Fees, Surcharges and Other Charges on Your Bill Taxes, fees, surcharges, and other charges vary based on the products you purchase and your service location. These fees are separated into two sections on your bill:

  • Taxes, Governmental Surcharges and Fees include sales, excise, other taxes, and government surcharges that Verizon is required by law to collect from customers on behalf of local, state, and the federal government. These taxes, surcharges and fees may change from time to time without notice.
  • Verizon Surcharges and Other Charges and Credits are costs the law allows Verizon to pass on to its customers as a surcharge.

911 Emergency Service Fee
Access Recovery Charge (ARC)
Carrier Cost Recovery Charge
Dual Party Relay Service/Telecommunications Relay Service
Emergency Service Fee for 911 / 911 Surcharge
Federal Excise Tax
Federal Subscriber Line Charge
Federal Tax
Federal Universal Service Fund (FUSF) Charge
FiOS Digital Voice (FDV) Administrative Charge
FiOS TV Broadcast Fee
Franchise Related Cost
Long Distance Access Charge
Long Distance Administrative Charge
Miscellaneous surcharges and fees
Municipal Franchise Fee/Right of Way Fee
NY Municipal Construction Surcharge
PEG Grant Fee
PEG Support Fee
Regional Sports Network Fee
Regulatory Recovery Fee – Federal
Right of Way Fee/Municipal Franchise Fee
State Infrastructure Maintenance Fee
State and Local Sales Tax/Local Communications Services Tax
State Sales Tax
State Transaction Privilege Tax
State Universal Service Fee
State Utility Gross Receipts Tax Surcharge/Telecom Services Excise Tax
Telecommunications Relay Service/Dual Party Relay Service
Telecom Services Excise Tax/State Utility Gross Receipts Tax Surcharge
Video Franchise Fee
Video Public Educational and Government Grant Fees "PEG Fee"

  • My Business Account
  • Get My Small Biz Rewards
  • Browse Discount Program
  • Learn More