Verizon Support
  • Wireless
  • Residential
  • Business
  • View and pay bills, send email, get
    rewards and discounts, and more.

  •  
     
    Call us to see how our services can help your business.

    Mon - Fri, 8 a.m. - 5 p.m.
     
       
 

Sign in

for personalized support

Phone

Call Trace

Call trace automatically initiates a trace of the last call you received. You can use this feature to trace unlawful or threatening calls that alarm, frighten, or harass you.

Your phone is already equipped for Call Trace, simply press *57 to activate; there is no charge for the connection. Charges and fees for using Call Trace may vary.

The records of all traced calls will be released to a law enforcement agency only.The action taken by law enforcement may vary by area. Please contact the Verizon Security Department at 1.800.518.5507 for more information.

Note: If you are threatened with bodily harm or an explosive device, use Call Trace and immediately contact your local police department.

All calling features are subject to availability and compatibility restrictions.

PageIntroText=21228,46670;

My Business Account

  • Get My Small Biz Rewards
  • Browse Discount Program
  • Learn More