Verizon Support
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • View and pay bills, send email, get
    rewards and discounts, and more.

 
  • Services    
    Internet

    FiOS Internet

    High Speed Internet

    What's the Difference?

    TV

    FiOS TV

    DIRECTV

    What's the Difference?


    Existing Customer? Add/Change Services

    Special Offers
    image of laptop
    I want to order online to
    get a better price.
    See available offers ›
    Which Verizon services are
    available at my address.


     
    You'll always find the best price on
    Verizon Products online.
  • HIDDEN    
  • My Bill

    Enroll In Paper Free Billing

    My Applications
    I Want To...

    Change My Billing Address

    My Business Account
    Streamlined tools to help my business grow.
    Learn more
  • Support    
    Product & Device Help

    QuickGuides

    Phone

    Internet

    TV

    My Applications

    Account Help

    Check Order Status

    Add/Change Services

    View Repair Request Status

    Moving?

    Search Support

Sign in

for personalized support

Phone

*69 This product is no longer available to new customers. Customers in CT, DC, DE, MA, NJ, NY, PA, RI and VA who currently subscribe to the product and remove it will not be able to re-order.

*69 helps identify your last incoming call.

If you missed your last call and want to know who it was, dial *69. You will hear the telephone number associated with your last incoming call and, in some areas, the date and time the call was received. You may also be able to use *69 to return the call automatically with the touch of a button.

*69 can only announce the telephone number associated with the last incoming call if it is available from the network and the calling party has not blocked the calling information. The announced telephone number does not always identify the calling party and, in some cases, cannot be used to return the call automatically or by manual dial back.

*69 cannot announce or return calls marked private by the caller.

*69 cannot return all calls. For example, calls placed from cellular phones or lines equipped with ISDN or PBX service cannot be returned. In some cases, however, you can return the call manually using the announced number.

All calling features are subject to availability and compatibility restrictions.
PageIntroText1=46670
Verizon Small Business
  • My Business Account
  • Get My Small Biz Rewards
  • Browse Discount Programs
  • Explore My Community
  • Access My e-Learning
  • Learn More