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FiOS TV

Return FiOS TV equipment

If you need to return equipment to Verizon, start by finding the reason you are returning your FiOS TV equipment below.

 

  • Equipment is no longer needed
    If you have modified or cancelled your service, you'll need to return the unneeded equipment to Verizon.

    Return unneeded FiOS TV equipment

  • Equipment is broken
    If your equipment is not working, we'll try to fix the problem or we'll replace it. If we send you a replacement, you'll need to return the broken equipment to Verizon.

    Fix or replace broken FiOS TV equipment


See also: Replace damaged or defective FiOS TV remote control
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DIRECTV® ?

Verizon's partnership with DIRECTV® lets us offer you DIRECTV® service wherever FiOS TV is not yet available.

Get online support from the DIRECTV® support site.

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