• Wireless
  • Residential
  • Business
  • View and pay bills, send email, get
    rewards and discounts, and more.

    Call us to see how our services can help your business.

    Mon - Fri, 8 a.m. - 5 p.m.
  • Shop

    Fios Internet

    High Speed Internet

    What's the Difference?

    Fios TV





    Existing Customer? Add/Change Services

    Special offers
    image of laptop
    I want to order online to
    get a better price.
    See available offers ›
    Get special
    pricing online
    You'll always find great prices
    on Verizon products online.
    Which Verizon services are
    available at my address.
  • My Business
    My Bill

    Enroll In Paper Free Billing

    My Applications
    I Want To...

    Change My Billing Address

    My Business Account
    Streamlined tools to help my business grow.
    Learn more
  • Support
    Product & Device Help





    My Applications

    Account Help

    Check Order Status

    Add/Change Services

    View Repair Request Status


    Search Support

Sign in

for personalized support


FiOS Internet Service Requirement Equipment If you do not already have Verizon FiOS Internet Service, the following equipment will also be installed by your Verizon FiOS TV technician:
  • An Optical Network Terminal (ONT) will be installed on the outside of your home, and a battery backup unit will be installed inside your home or garage. The ONT needs to be plugged into an electrical outlet inside your garage or home, so you'll need to ensure an outlet is located close to where the ONT will be installed.

  • A router is used to provide program information and On Demand programming to your Set-Top Boxes over the coaxial TV wires in your home. The broadband router provides a more secure networking environment and ensures the quality of service necessary to deliver the FiOS TV experience. In the future, should you choose, the router will facilitate application and content sharing in your home between your TVs and computers.


If you have Verizon FiOS Internet Service, then you already have an ONT and router in place. No additional ONT or router is needed. The router used for your FiOS TV service must be the same router you use with your FiOS Internet Service.

See Also: Learn more about FiOS TV


Verizon's partnership with DIRECTV® lets us offer you DIRECTV® service wherever FiOS TV is not yet available.

Get online support from the DIRECTV® support site.

Looking for Residential?

Visit Residential Support

Looking for Wireless?

Visit Wireless Support

  • My Business Account
  • Get My Small Biz Rewards
  • Browse Discount Program
  • Learn More