Why can't I order an On Demand or Pay Per View program?
To ensure that the problem isn't a technical issue, please reset your equipment. That usually clears any technical problem that is preventing you from ordering or viewing On Demand or Pay Per View content.
If resetting your equipment did not resolve the problem, there could be an issue with your account. Typical account issues are:
Verizon's partnership with DIRECTV® lets us offer you DIRECTV® service wherever FiOS TV is not yet available.
Get online support from the DIRECTV® support site.
Ask the Verizon Community questions like this:My connection is dropping out a lot.
Looking for Residential?
Looking for Wireless?