• RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • View and pay bills, send email, get
    rewards and discounts, and more.

 
  • Services    
    Internet

    FiOS Internet

    High Speed Internet

    What's the Difference?

    TV

    FiOS TV

    DIRECTV

    What's the Difference?


    Existing Customer? Add/Change Services

    Special Offers
    image of laptop
    I want to order online to
    get a better price.
    See available offers ›
    Which Verizon services are
    available at my address.


     
    You'll always find the best price on
    Verizon Products online.
  • HIDDEN    
  • My Bill

    Enroll In Paper Free Billing

    My Applications
    I Want To...

    Change My Billing Address

    My Business Account
    Streamlined tools to help my business grow.
    Learn more
  • Support    
    Product & Device Help

    QuickGuides

    Phone

    Internet

    TV

    My Applications

    Account Help

    Check Order Status

    Add/Change Services

    View Repair Request Status

    Moving?

    Search Support"

Sign in

for personalized support

FiOS TV

Common DVR recording issues
  • What happens when I run out of recording space? Once the recording space becomes full, the DVR automatically deletes the oldest shows to make space for new recordings.

    To prevent your DVR from deleting saved shows:
    1. Select Menu from your remote control.
    2. Select Recorded TV.
    3. Choose a program that you want to keep and then select Save Until.
  • Can I record shows in high-definition? Yes, you can record shows in HDTV and the steps for recording shows are the same as recording shows in standard definition. HDTV, however, uses a larger amount of your DVR's memory, and stores fewer hours of taped recordings.
  • What if I turn off the television in the middle of a recording? Your DVR bookmarks where you stopped watching the show. When you view the recording again, the program resumes where you left off.

Need more help?
From your remote control, select Menu and then select Help. Alternatively, your remote may have a Help button that provides quick access to help.


See Also:

I set up a series recording but it didn't record 

Why did my recording cut off the beginning or end of my program?

SolutionDesc1=14905;;SeeAlsoLinks=43558,44378

DIRECTV® ?

Verizon's partnership with DIRECTV® lets us offer you DIRECTV® service wherever FiOS TV is not yet available.

Get online support from the DIRECTV® support site.

Ask the Verizon Community questions like this:

My connection is dropping out a lot.
Can anyone help?

Looking for Residential?

Visit Residential Support

Looking for Wireless?

Visit Wireless Support

Verizon Small Business
  • My Business Account
  • Get My Small Biz Rewards
  • Browse Discount Programs
  • Explore My Community
  • Access My E-Learning
  • Learn More