The quickest way to order a replacement is with our In-Home Agent (IHA).
IHA provides easy solutions for common questions and problems and is available 24/7 by clicking this icon on your desktop.
If you don't have IHA installed, you can click here to download IHA , and then proceed with the steps below.
Ordering a Remote through the In-Home Agent (IHA) App
Open the In-Home Agent App on your computer
Select > Remote Control
Select > Order Replacement Remote Control
You can also order a replacement through the IMG (Interactive Media Guide).
Ordering a Remote through the IMG (Interactive Media Guide)
From the Main Menu on your TV, select >Customer Support
Select >In Home Agent
Select > Order New Remote