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FiOS TV

Why can I hear audio even though the mute icon appears on the TV screen?

This can occur if you are using HDMI cables. To avoid this you can:

 

  • Use the volume from your TV instead of the Set-Top Box.

  • Swap your HDMI cable with a component cable set up.

 



DIRECTV® ?

Verizon's partnership with DIRECTV® lets us offer you DIRECTV® service wherever FiOS TV is not yet available.

Get online support from the DIRECTV® support site.

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